FAQ Product / Order Issues

I received the wrong item or size!
Oh no! We apologize for any mix ups, sometimes they can happen. If you received an incorrect item please fill out this return form. We would be more than happy to make it right and get you the correct item!

I am missing an item!
Oh no! Sometimes mistakes happen, if an item was left out of your order please contact customer service by filling out this form or by emailing us at shopallisonpearl@gmail.com

I received a damaged or faulty item!
Quality is very important to us! We try to check over every item but flaws can be hard to notice, we apologize! If you have received an item with any kind of flaw or damage please fill out this return form. Make sure to choose "flaw" as the reason for your return and please describe the issue and upload a photo so we can take a look. We would be more than happy to make it right and get you a new item.